CHECK-IN & CHECK-OUT
Check-in begins at 4pm and check-out is by 11am. During high-occupancy periods (i.e. summer and winter seasons), early check-ins and late check-outs are not available. Guests may access resort amenities starting at 4pm day of check-in and until 4pm day of check-out. These times apply to The Lodge, The Inn, Trailhead Condos and Vacation Rental Homes.
A late departure fee may be assessed for departures after the aforementioned time.
HOTEL SERVICES
- Express check out
- Valet – for an additional fee. Free to our ADA guests
- Self-parking included in the resort fee
- Wheelchair accommodations
- At Suncadia we have high-speed internet access in meeting rooms and public spaces and Opportunistic Wireless Encryption for our public wireless network. Even though it appears like an “open” network, it provides similar encryption to secured networks by performing an unauthenticated Diffie-Hellman at association time. We want our guests to have a wireless experience that is easy to connect to and still secure.
- Pet-friendly rooms upon request
- Fine and casual dining
- Bell service
- Wake-up calls
- Intra-resort shuttle service from 7am–11pm
- Coffee shop
- Lodge guests have access to the Lodge Pool and guests who book direct with Suncadia in the Lodge, Inn, Homes and Condos have access to the Swim & Fitness Center.
All accommodations at Suncadia are subject to a resort fee per evening, plus tax.
Book directly on our website or through our Suncadia reservations team to receive exclusive access to resort amenities, discounts, special events, parking, and more!
Hyatt Member Rate
Booking direct also gives you access to the Hyatt Member Rate so that you can earn points at all Suncadia dining options and when you visit Glade Spring Spa.
The Suncadia experience is just one-click away to unlock all the resort amenities, exclusive access, and discounts you won’t find anywhere else. Book directly with us today!
TAXES & FEES
Rooms are subject to 8.1% sales tax, 2% occupancy tax, and resort fee per night.* Resort fee is 16% of the nightly room rate and includes:
Self-Parking | Recreation Discounts | Access to Resort Pools & Fitness Center** | Intra-Resort Shuttle Service | S’more’s Hour | Wifi Access | Golf Bag Storage | In-Room Coffee and Tea Bar | Travel Amenities | Select Pet Amenities | Guaranteed advance tee times | Bottled water upon request | Printing Services | Golf tee time discounts | Access to Lawn and Board games | EV Chargers
*All accommodations are subject to a resort fee.
**Resort guests have access to the Swim & Fitness Center. Lodge and Trailhead Condo guests also have access to the Lodge and Trailhead pools, respectively. Nelson Farm pool access reserved for members only.
Cleaning Fees
Vacation Homes
| Home Size | Cleaning Fee (one time) |
|---|---|
| 2 Bedroom & Talisman | $200 |
| 3 Bedroom | $325 |
| 4 Bedroom | $400 |
| 5 Bedroom | $480 |
| 6 Bedroom | $550 |
| 7 Bedroom | $595 |
Townhomes
| Home Size | Cleaning Fee (one time) |
|---|---|
| 2 Bedroom | $185 |
| 3 Bedroom | $250 |
| 4 Bedroom | $75 |
Trailhead Condos
| Home Size | Cleaning Fee (one time) |
|---|---|
| 1 Bedroom | $150 |
| 2 Bedroom | $185 |
Extra Person Fee
Room rates are listed per room, for up to two adults and two children (17 and under), using existing bedding. Additional adults are subject to a $25 extra-person fee.
HOUSEKEEPING SERVICES
Accommodations are cleaned upon departure. Daily housekeeping service and mid-stay service is available, based on request, for The Lodge and The Inn. Housekeeping services such as linen and towel replacement, trash pickup, and amenity replenishments are also available upon request.
SMOKING POLICY
In accordance with Washington State law, Suncadia is a non-smoking resort. Smoking within any accommodations, rental homes or units is prohibited. There is a $250 fee for individuals who violate this policy. Smoking is prohibited within 25 feet of public building entrances at Suncadia.
CHILDREN
Suncadia is a family-friendly Washington State resort. Children under 17 stay free in the same room with their parents or guardians. Explore the many activities Suncadia offers children and families.
PET POLICY
Suncadia is a pet-friendly hotel in Washington State offering a memorable stay experience for both owners and their pets. We offer an expansive trail system for on-leash pets; an off-leash dog park; and the perfect “mountain dog” welcome kit, which includes a trail map, dog treats and doggie bags. This kit is available for all registered pets (dogs only). Pets are allowed only in accommodations designated as “pet friendly.” A $75 per day pet fee is required. The guest is responsible for any damage caused by the pet. A maximum of two pets are allowed. Pets may not be left unattended on the property. Guests will observe applicable leash laws — pets must be leashed at all times. A pet fee is automatically added to all online reservations booked in “pet friendly” homes and condos. Guests bringing pets into non-pet friendly accommodations will be asked to remove the pet and will be subject to a violation fee.
Suncadia requires all guests bringing pets to follow our pet policy guidelines so that all guests enjoy their time at the resort:
- Pets (dogs) should be under their owner’s care at all times.
- Additional fees and/or a deposit is required, depending upon accommodation type.
- Pet-friendly rooms are very limited and reservations are based upon availability.
- To guarantee availability, notification of pet stays MUST be made at time of booking.
You will be asked to sign a document outlining your responsibilities at check-in. To complete this form in advance, download it here
Wildlife Protection
To ensure the safety of our guests and surrounding wildlife, please adhere to the following guidelines:
- Do not allow dogs to menace, chase or interact with wildlife. Violators will be reported to the Department of Fish and Wildlife, which may fine the dog owner $500 or more.
- Please be extra cautious during the spring and early summer when there are fawns, bear cubs and other wildlife young.
- Dogs are not to be walked on elk trails or within the woods. Only trails that are marked as walking trails may be used.
Dawson Dog Park
Please enjoy the dog park with your pet, but remember that although dogs may be off-leash, they must be under verbal control of their owner or caretaker at all times.
DEPOSITS / CANCELLATIONS
The Lodge, The Inn and Trailhead Condos
Cancellation Policy: You must cancel at least seven days prior to arrival or the full value of the reservation is charged. The full value equals the entire guest room reservation amount (including resort fee). Once you are within seven days of arrival, the reservation becomes non-refundable and non-transferable.
Vacation Home Rentals
Deposit Fee: Deposits for Vacation Home Rentals are taken at the time of booking and are 50% of the full value of the reservation.
Cancellation Policy: The remaining balance of the reservation is charged thirty days prior to arrival. Once you are within thirty days of arrival, the reservation becomes non-refundable and non-transferable.
Weather Cancellation Policy
Refunds are not issued for weather unless Snoqulamie and/or Blewett Pass are closed eastbound for at least a 3-hour period on the day of arrival. Please be prepared for winter driving conditions (having chains available is recommended) as early as October and as late as April.
VACATION RENTALS RULES & REGULATIONS
Suncadia’s luxury vacation rentals are independently owned properties, and Suncadia manages the rental of these units. Because Suncadia is located within a residential community, guests are required to acknowledge and comply with community rules and regulations, including quiet hours, parking policies, prohibited burning of open fires or charcoal, and more. Therefore all renters must adhere to the Vacation Rental Rules and Regulations during their stay within the unit.
DRONES ARE PROHIBITED
Unauthorized use of drones is prohibited throughout Suncadia Resort, including golf courses, neighborhoods, conservancy space, parks, paths, trails and Resort and Associations property. Drones will only be allowed for community-related projects, and written permission must be obtained from the Community Associations. Third-party marketing and personal filming will not be allowed. Email: CommunityAssociations@Suncadia.com
BICYCLES
Bicycles, ebikes, and scooters are welcome on trails but prohibited at The Lodge, The Inn and Trailhead Condos. They are not allowed in public spaces, guest rooms, hallways, elevators, patios, balconies or stairs.
OFF-ROAD VEHICLE AND ATV USE RESTRICTIONS
ATV and ORV use has been banned within Suncadia and Tumble Creek. This includes vehicles with an on-road tag. Use of these vehicles in the resort will result in a $500 fine. Any off-road use of motorized vehicles may also result in arrest, with criminal and civil charges. For the revised policy, please click here.
PACK ‘N PLAYs BY BABYQUIP
Partnering with BabyQuip baby gear rental, Suncadia provides Pack ‘n Plays for each room in The Lodge. Other accommodations may not provide them in the room, but offer them on a first-come, first-serve basis. Pack ‘n Plays are available in many vacation homes.
LODGE POOL HOURS
Pool and hot tub hours are 8am-10pm. Lodge guests and lodge owners only.
CREDIT CARD REQUIRED
Guest must present a valid credit card upon check-in. Guest authorizes Suncadia Resort to charge the credit card for the cost of any repairs, excessive cleaning, or other charges that may result from the guest’s failure to comply with Suncadia Resort rental policies. If these charges exceed the guest’s credit limit, guest will pay the difference immediately. Debit cards are handled like credit cards and guest’s bank may hold funds on an authorization.
EXCESSIVE NOISE AND UNRULY BEHAVIOR
Guests must respect the peace and tranquility of our community. Guests will not disturb or interfere with any neighbor. Disorderly conduct or unruly behavior such as loud parties and gatherings at the property involving large amounts of alcohol are not permitted. If excessive noise or other unruly behavior results in complaints by the neighbors or notification by police, guest will be required to vacate the property and will forfeit all rent and fees.